1. Minimum Order
we have no minimum order requirements.

2. Payment Method
L/C, T/T in advance, Western Union, PayPal, etc...
please ask sales consultant for more information before payment.

3. Shipping Ways
Samples or spare parts is by DHL, machinery can be delivery by sea or air.

4. Delivery Lead Time
Order of printers and ink can be sent out within 3 working days.
Order related equipments will be sent out within 5 working days. 
Please ask sales consultant for the exact delivery time according to our stock status. 

5. Warranty
One year warranty for all of our printers. We will send free replacement by DHL during warranty period, while your parts should be sent back.

6. Support
E-mail Technical Support
you should expect our reply within 24 hours.
Online Support
Available 24/7, 365 days a year for instant assistance. Search and locate helpful FAQ’s, articles, training videos, downloads & more.

Step 1.
Ask our consultant for every details about our products, via Email, MSN, Skype, Yahoo! or Phone.

Step 2.
Confirm the order to us, provide the following information, then we will send you Proforma Invoice for your reference.
Order Details: (Items and Quantity)
Company Name :
Contact Person :
Address :
Telephone :
Sea port of Destination : (if need)

Step 3.
Send payment and notify us.

Step 4.
We will deliver the goods ASAP. After receipt of your payment, and keep you informed about the order status.
We will send you sea shipping documents by DHL.
We will provide tracking number for DHL.

Step 5.
Confirm to us upon receipt of order.