1. Minimum Order
we have no minimum order requirements.

2. Payment Methods
T/T, L/C, Western Union, Money Gram, Cash, etc...
please ask sales consultant for more info before payment.

3. Shipping Ways
Send by DHL, Fedex, UPS, EMS, etc...

4. Delivery Lead Time
Normally 1 working days after received payment.
Please ask sales consultant for the exact delivery time according to our stock status.

5. Guarantee
For Brand New Printhead, we guarantee printhead is Original & Brand New, no future warranty.

For Refurbished Printhead, We guarantee printhead properly install to normal condition printer without problem, 99.5~100% nozzles working normally.

6. Support
Support via Email: support@kingsign.net
WhatsApp or Wechat online support.

Contact us for teamviewer remote support and video support.
Telephone call support
 

 

Step 1.
Ask our consultant for every details about our products, via Email, WhatsApp, Wechat, or Phone.

Step 2.
Confirm the order to us, provide the following information, then we will send you Proforma Invoice for your reference.
Order Details: (Items and Quantity)
Company Name:
Contact Person:
Address:
Telephone:
Postal Code:

Tax Number: (if need)

Step 3.
Send payment and notify us.

Step 4.
We will deliver the goods ASAP. After receipt of your payment, and keep you informed about the order status.
We will take pictures of the parts before delivery, provide tracking number for DHL.

Step 5.
Confirm to us upon receipt of order.

 

You may use the following methods of payment:

PayPal online payment, PayPal direct payment, bank transfer, and Telegraphic Transfer (T/T) payment and Western Union Payment.

For details, please refer to the following:

 

 

PayPal direct payment

Telegraphic Transfer (T/T) Payment:
(1) Place an order;
(2) Get the bank account information of kingsign technology;
(3) Make the payment at the bank, and get the Payment Receipt;
(4) Send the Payment Receipt to info@kingsign.net;
(5) Receive the Tracking Number of your order;
(6) Wait for your order.

Bank transfer payment information:
Beneficiary Name: KINGSIGN TECHNOLOGY CO., LIMITED
Beneficiary Bank: HSBC BANKING CORPORTATION
HSBC A/C: 023621088888
Swift Code: HSBCHKHHHKH
Bank Address: 1 QUEEN'S ROAD CENTRAL, HONGKONG

Western Union Payment:
First name: JIANRU
Last name: HUANG
Country: CHINA      City: SHANGHAI

The item can be returned under the following conditions:
1) There is found quality problem after opening the package.
2) The item is different from the order list.
3) There is obviously design flaw on the product.
4) The item is irreparably damaged during transportation.
5) Products can not be used because of design flaw.

Returned items are regarded as invalid under the following conditions:
1) The item still works even though theres' damage during transportation.
2) No claim is made up to 7 days after the customer has received the products.
3) The item is returned because of different color or packaging which has no effect the product.
4) The returned item does not meet the conditions.

Returning Procedure:
      If a serious problem is found within 14 days of receiving the products, you should contact Customer Service and our staff will help you find a solution in 2 business days.

We provide free consultation (including email, instant messaging, Live Chat, telephone calling, etc) about all our items. If necessary, we can also arrange engineer (s) to give free training at your premises, you will be responsible for the cost of such travelling (i.e. air ticket, board and lodging in your country, etc.).

Service Complaint
If you have any suggestions, complaint or claim, please contact us, we will reply within 24 hour
Complaint about products: info@kingsign.net
Complaint about service: support@kingsign.net
For other issues: manager@kingsign.net

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